Introduction

When approaching Commercial partners in the industry it has become very obvious that there is a gap in the market for a tile product which not only looks contemporary and sophisticated but also is functional on many levels. In particular in regards to commercial projects - the thickness and weight bearing properties of an external tile.

We are pleased to introduce two ranges which meet the highest expectations in this area and yet also provide a look and feel that Architects/Designers require RAK Stone Series and RAK Lounge Series.

RAK Stone Series

600 x 900, x 20 mm
Available in bone, gold, grey, beige, anthracite, blue and cotto.

25kg per piece, 1.5 pieces = 1 m². 46.6 Kgs per m².

Benefits and advantages of this range is:

• Acoustics
• Durability
• Load bearing
• Superior to other pavers and tiles in look and weight
• Stain proof
• Slip resistant finish satin or polished finish for interior
• Seamless exterior / interior
• Floating floor
• No grinding concerns
• No issues with underfloor cables
• Historic flooring doesn't need changing

RAK Lounge Series

1000 x 1000, x 14 mm
Available in ivory, toffee, light grey, dark grey and anthracite.

33 kg per piece m².

Benefits and advantages of this range is:

• Acoustics
• Durability
• Load bearing
• Superior to other pavers and tiles in look and weight
• Stain proof
• Slip resistant finish satin or polished finish for interior
• Seamless exterior / interior
• Floating floor
• No grinding concerns
• No issues with underfloor cables
• Historic flooring doesn't need changing

RAK Stone Grey, 600x900

RAK Lounge, 1000x1000

Production Lead Times

RAK Stone and RAK Lounge stocks are regularly produced in Dubai and if stock is available in one batch, lead times are approximately 12 to 16 weeks. RAK Stone Bone and Stone Grey 600 x 900 x 20mm are held in stock at our warehouse in Mt Wellington. We are also holding limited stocks of RAK Lounge Grey, 1000 x 1000 x 14mm. Lead times will vary depending on factory production runs but can be confirmed via an email to commercial@tile.co.nz.

The Heritage Tiles Guarantee

At Heritage Tiles we realise that choosing Tiles is an important decision, and to help with that decision we like to give you even more confidence when choosing by offering our ten year product guarantee.

Our guarantee covers the performance of the tiles, from the date of purchase.

The guarantee covers the cost of the product supplied and reasonable installation costs of the product supplied. Heritage tiles are not liable for loss of profit or any consequential damages.

To qualify for a guarantee the selection and laying of the tiles should be conducted in accordance with current tiling standards and accepted tiling practise.

Please refer to the references for a full copy of terms and conditions in relation to our Guarantee.

Manufacturers RAK Stone and Lounge Solution

RAK Ceramics stands for Ras Al Khaimah, UAE headquartered Global Ceramic Multinational, with worldwide sales of over USD 500 million.

Starting production in 1991 and progressing with giant strides within a short span of 16 years RAK Ceramics has become a world class organisation. Also becoming an ISO 9001:2000 certified company.

Presently the company exports to more than 135 countries across 5 continents, which is testimony to its excellent reputation in the ceramic industry. RAK Ceramics sells actively in the most competitive European countries and in the Far East, Australia, USA and Canada and via distributors in over 100 countries.

Product Certifications

The quality management systems that RAK Ceramics operates on complies with the highest standards of leading institutions throughout the world. The company has several certifications that not only stand testimony to meet and comply with stringent standards, but also represent a universal endorsement of the quality products manufactured.

Some of the certificates:

• ISO 9001: 2000 issued by the BVQ1
• "Watermark" license for sanitary ware
• Standards mark Licence for sanitarywares
• SETSCO certificate of recognition

The company's products have thus been globally accepted and used by many leading specifiers, architects and public institutions, each testifying the hallmark of quality.

RAK Contribution to International projects

RAK Ceramics supplies to several hundreds of top companies in the world. These companies span from large distribution chains and retailers, construction companies and well known real estate developers.

Some major projects (worldwide) supplied by RAK Ceramics:

• Heathrow Airport - London
• Wembley Stadium - London
• Daimler Chrysler - Europe
• Rocher Ferreo - Toronto, Canada
• Mercedes Benz - Worldwide
• BMW Showrooms - Worldwide
• Olympic Village 2004 - Athens, Greece
• Grand Hyatt - Washington DC
• Crown Casino Hotel - Melbourne, Australia
• Metro M2 Lausanne - Lausanne, Switzerland
• International Airport - Nanjing
• The Centre - Hong Kong

Environmental Policy

RAK Ceramics operates an Environmental Management System which serves as framework for managing its global operations to ensure safe and healthy working environment as well as to demonstrate continual compliance with the requirements of ISO 14001:2004, including other applicable legal and regulatory requirements.

Please see the references for the full Environmental Policy.

Screw Jak System for Laying Tiles on Decks

Recent changes to legislation have impacted the design of decks and how tiles and pavers can be laid over the deck. In summary, deck surfaces should now be removable for access to waterproofing membrane and there needs to be a 100mm step down from the floor level to the deck level.

Screwjaks provide a method to make tiles removable, while being height adjustable, they allow the tiles to be raised up to the level of the living space.

Screwjaks are made from high density polypropilene injection moulding. They are age and weather resistant and fully compatible with all roofing materials. The pedestals are simply freestanding on the membrane with the paving sitting into the corners of the Screwjaks.

Tiles and pavers must be strong enough to carry foot traffic weight, when supported on four edges.

Please refer to the technical specification in the references.

Adjustable Screwjack with Self Levelling Heads

Load Testing

RAK Stone and RAK Lounge Series are superior products in terms of commercial use and load capacity. The RAK Stone and RAK Lounge Series have been independently tested by Opus International Consultants to measure the load capacity of these tiles when supported on pedestals.

Testing carried out on 17th June 2008:

Slip Resistance Reports

Tests were carried out by Safety Step (NZ) ltd in accordance with AS/NZS 3661.1:1993 Slip Resistance of Pedestrian Surfaces. This is the current standard, however there is a later standard which has been adopted in Australia and may be adopted in New Zealand in the future. This is AS/NZS 4586:1999. This standard and associated Hand Book (HB 197:1999) is more descriptive of the levels of slip resistance required in various areas.

Requirements for Exterior Horizontal Surfaces wet and normal use: When tested in accordance with the method for the measurement of the coefficient of friction of Wet Surfaces, the pedestrian surface shall have a mean coefficient of friction of not less than 0.40 and no specimen in that sample shall be less than 0.35

Our RAK products under these tests performed very well with the below results outlining the slip resistance, sample mean coefficient of friction:

Acoustics Measurements

We have had RAK Stone and Lounge Series tested by Acoustic experts Norman Disney and Young. They have tested the "Normalised impact sound pressure levels according to STM e989 Field measurements of impact sound insulation of Floors".

The measurement procedure in general accordance to ISO 140-7.FIIC rating determined in accordance to STM E989:

Impact Insulation Testing Acoustics

Norman Disney Youngs test procedure was conducted according to ISO 140:7 and results calculated in accordance with ASTM E989.

They have conducted a total of eight tests which provide some initial guidance and reassurance that Heritage Tiles can meet and exceed the required New Zealand Building Code performance Standard. The tests included:

• The single figure FICC Values.
• The relationship between the FICC result and NZBC G6 performance requirement
• FIIC improvement over the bare slab performance.

(x) indicates the relationship towards NZBC G6 performance requirements.

Results may vary depending on construction methods please seek acoustic advice for any project.

Auckland City Council Regulations - http://www.dbh.govt.nz

In light of the recent Auckland City Council published practise notes indicating: "building consent after the 3rd September 08 will not accept direct fixing of tiles to a membrane as it does not permit proper maintenance to occur".

See references Bld-142-PN: External and internal membranes - alternative solutions 2.5 Concrete Structures paragraph 10.

The RAK Stone or RAK Lounge Series products combined with the Nuralite Pod system allows access to the waterproofing membrane on decks and can be viewed as an alternative solution.

Refer to Acceptable solution E2/AS1 for Building Code page 50 and 51 July 2005.

Please see this extract below summarising this issue in the Auckland City Council Practise notes. Please refer to the references for the full set of practise notes and further detail on these regulations.

BLD-142-PN: External and internal membranes - alternative solutions.

Building consents lodged prior to 3 September 2008 must be constructed as per the approved building consent. Building consents lodged on or after 3 September 2008 must be constructed in accordance with this practice note.

2.2 Direct fixing of tiles and other products onto membranes

It has been a common practice to fix tiles directly onto membranes. Direct fixing does not allow for inspection or maintenance of the membrane and makes leak detection difficult and repairs costly. Direct fixing of tiles on membranes is not covered in the New Zealand Building Code compliance document clause E2/AS1 and is therefore considered an alternative solution.

Consideration for maintenance of the membrane is made in reference to the comment within clause E2/AS1 which states "Access to the underlying weather tight surface, for cleaning and maintenance, must be provided". Based on our current experience, we interpret this statement to mean that direct fixing of tile to a membrane does not permit proper maintenance to occur.

Alternative methods to achieve a tiled or similar appearance without direct fixing are provided under clause E2/AS1 figures 17a, 17b. When considering this type of design, it is important to maintain sufficient air space under the tiled surface to allow for free water drainage. This also enables the tiled surface to be lifted without damaging the membrane for maintenance and repair of the membrane.

Note: Auckland City Environments no longer accepts tiles direct fixed onto membranes as a means of compliance with clause E2/AS1 effective 3 September 2008.

The Tile Artist

The Tile Artist is a company that custom finishes porcelain tile, stone, marble and granite to a clients needs. Their main services include: quarter rounding for safety edging in wet areas, skirtings and stairs, laminated bullnosing for stairs and pool copings, one piece stair treads, mosaic grids cut in full tiles.

For further info contact:

Mark Fairly
The Tile Artist Ltd
Mob 029 575 8126
Ph 09 5758126
tileartist@vodafone.net.nz

RAK Stone Bone, 600x900x20mm

Project References

• Metalskills, East Tamaki
• Heards Apartments Parnell
• 92 Bush Road, Albany
• Metropolis Hotel, Auckland City
• Selwyn Avenue, Mission Bay

92 Bush Road, Albany
RAK Stone Bone, 600x900x20mm

Metropolis Hotel, Auckland City
RAK Lounge Anthracite Roccia, 1000x1000x14mm

Heards Apartments, Parnell
RAK Stone Bone, 600x900x20mm

Selwyn Avenue, Mission Bay
RAK Stone Bone, 600x900x20mm

Metalskills, East Tamaki
RAK Lounge Grey, 1000x1000x14mm

Cleaning Guidelines for RAK Stone and Lounge

Initially water for light soiling is the best option, this could be used with scrubbing and a neutral cleaner or light detergent. This can then be followed by water blasting for heavier soiling.

Neutral cleaners such as Aquamix are also a great option, and can be brought from a Heritage Tiles store.

Harsh cleaning products and wax and polish are generally not recommended.

RAK Engineered Porcelain have been kiln fired with a sealer glaze to stop surface staining.

Cleaning Guidelines for RAK Stone and Lounge

1. How does Pollution effect colouration? and how do we remedy this?

RAK Stone and RAK Lounge are impervious to pollution (i.e. exhaust fumes etc) due to the fact a sealer glaze is added into the firing process of this when manufacturing in the factory.

2. How is Impact Testing carried out?

As per European standards and Opus International are currently undertaking this test.

3. What loads do these two products take?

RAK Stone and RAK Lounge Series are superior products in terms of commercial use and load capacity. The RAK Stone and RAK Lounge Series have been independently tested by Opus International Consultants to measure the load capacity of these tiles when supported on pedestals. For further information, please refer to the "Load Testing" section.

4. How cost effective are the RAK Stone and Lounge Tiles?

Very cost effective, due to:

• large module sizes
• installation time is approximately halved
• performance
• less screwjacks per M²
• low maintenance and less or no acoustics required

5. Why use RAK Engineered Porcelain instead of Natural Stone or Granite?

• Less weight per M²
• Shipping cost savings due to 50% - 60% more product in a container
• Thickness restrictions (Natural Stone recommend thickness should be 40mm)
• Engineered Porcelain is far superior in accuracy tests for load bearing and slip resistance
• Environmentally friendly (no mining of quarries). See Environment Policies and Management Systems

Heritage Tiles Guarantee

At Heritage Tiles we realise that choosing Tiles is an important decision, and to help with that decision we like to give you even more confidence when choosing by offering our ten year product guarantee.

Our guarantee covers the performance of the tiles, from the date of purchase.

The guarantee covers the cost of the product supplied and reasonable installation costs of the product supplied. Heritage tiles is not liable for loss of profit or any consequential damages.

To qualify for a guarantee the selection and laying of the tiles should be conducted in accordance with current tiling standards and accepted tiling practise.

Claims must include a copy of the invoice and a statement made in writing to:

Heritage Tiles
P.O. Box 12378
Penrose
Auckland

or alternately email info@tile.co.nz

Conditions

1. There may be variations in shade and size between the sample and the delivered goods (and between one batch of goods and another) due to the manufacturing process by which tiles are produced. Variation in shade and size is not a defect.
2. We recommend additional goods should be retained to allow for wastage and repairs as the same batch may not be available at a future date.
3. Nominal sizes are indicated; actual sizes can and will vary between batches/suppliers. If mixing tiles, compatibility should be confirmed prior to purchase.
4. Whilst we may assist with and advise you in the selection of goods, it is your responsibility to ensure that the goods are suitable for the purpose you are using them for and that they comply with relevant regulations and specific requirements.
5. The customer acknowledges it is essential that goods be installed in accordance with manufacturer's directions and guidelines and relevant New Zealand building standards. We will have no responsibility for product failure caused by non observance of any such directions, guidelines and standards.
6. The customer acknowledge that:
   1. They do not rely in any way on us in relation to the use, fixing, installation or incorporation of the goods.
   2. We have no responsibility for the works of any tradesperson in installation of the goods, whether or not we may have recommended a tradesperson to you.
7. The customer is responsible for checking the tiles prior to installation. Any claims must be made before the goods have been laid or installed. Installation and laying of goods constitutes acceptance of the goods. No claims can be made by you against us and we will not be liable to anyone once goods are laid or installed.

RAK Ceramics Environmental Policy

Click the image below to download the PDF.

Nurapads and Nurajacks Specifications

Click the image below to download the PDF.

External Moisture

Click the link below to download the PDF.

Download