15 Year System Warranty

For more than 23 years the team at Tile Space has been selecting the best styles and quality tiles from a wide range of suppliers from around the world. With this experience, and combined with the right installation using ASA or Mapei Adhesives and waterproofing, we can provide a 15 year Extended System Warranty for all products (tiles, grouts, adhesives) purchased from Tile Space.

Conditions

In the event of a failure of a product (tiles, grouts and adhesives) purchased from Tile Space, we will replace the product and also cover the cost of a new installation. Tile Space will help you with the products you need to get the job done right. However, to ensure your project is covered by our 15 Year Extended System Warranty you need to make sure:

1. The substrate (what the tiles are installed on) has been prepared correctly.
2. The tiles are installed to current building code standards and, if required, a code of compliance is issued for the project.
3. Only ASA or Mapei systems are used in the installation of your tiles, and are correctly installed as per the relevant manufacturers’ installation specifications.
4. The Tile Space warranty registration process is fully completed.

Unfortunately if any of the above is not completed correctly we are unable to cover you for the 15 Year Extended System Warranty, but you should still be covered by our 10 Year Tile Warranty.

Download 15 Year System Warranty PDF

Download 10 Year Tile Warranty PDF

Warranty Registration Process

Complete the steps below to register for your 15 year Extended System Warranty

purchase details

Invoice Number

Installation Record - Tiler to Complete

Project Completion Date

Open the calendar popup.

Installer

TradePlus Code

Areas Tiled

Total Area sq. metre

System Used

Mapei

ASA

Waterproofing - Tiler to Complete

Product

Primer

Area waterproofed sq. metre

Quantity Used

Waterproofing Applicators Code

Tiling - Tiler to Complete

Tiling Primer

Adhesive

Grout

Validation

I confirm that the above installation has been carried out according to the manufacturers’ specifications and following current building code guidelines, and tiling has been carried out within BRANZ good tiling practice.

Signed